How to use your emotional intelligence to win business

Using your emotional intelligence is crucial if you want to have an effective commercial process and build long-lasting client relationships. It’s about getting under the skin of your clients and really understanding what makes them tick. What their pain points are. What keeps them up at night. Far too many companies are so focused on… Continue reading How to use your emotional intelligence to win business

What’s your referral strategy? And why you need one…

When a client refers you, it’s the single best source of business on the planet. Referral business is pre-qualified to be right for you and it closes way more often than other lead sources… Oh, and it comes with zero advertising and marketing costs too. In short, client referrals are your superheroes when it comes… Continue reading What’s your referral strategy? And why you need one…