We are Yellow Door Training & Development Ltd. We’re a company registered in England and Wales with company number 12940986,
whose registered address is at 27 Sunnyside Road, London, England, W5 5HT. In this privacy notice, we will refer to ourselves as
‘we’, ‘us’ or ‘our’. We are the Data Controller of the personal information we collect, hold and use about you, as explained in this
notice.
You can get hold of us in any of the following ways:
a. by emailing us at emilie@ydtraining.com;
We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to
inform you about how we collect personal information about you and how we use that personal information. You should read this
privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about
you.
We do not have a data protection officer, but if you have any questions about this privacy notice or issues arising from it, you should
contact Emily Thysse, who is responsible for matters relating to data protection at our organisation, including any matters in this
privacy notice. You can contact them using the details set out above.
We may update this privacy notice from time to time. This version was last updated on 08 March 2023.
1.1. The key terms that we use throughout this privacy notice are defined below, for ease:
1.2. Data Controller: under UK data protection law, this is the organisation or person responsible for deciding how personal information is
collected and stored and how it is used.
1.3. Data Processor: a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal
information on behalf of, and on the written instructions of, the Data Controller. (This might be the hosting of a site containing personal
data, for example, or providing an email-marketing service that facilitates mass distribution of marketing material to a Data Controller’s
customer base.)
1.4. Personal Information: in this privacy notice, we refer to your personal data as ‘personal information’. ‘Personal information’ means
any information from which a living individual can be identified. It does not apply to information that has been anonymised.
2.1. Set out below are the general categories and in each case the types of personal information that we collect, use and hold about you:
| General Category | Types of Personal Data in that category | Retention Periods |
|---|---|---|
| Identity information | This is information relating to your identity such as your name (including any previous names and any titles that you use) |
5 years |
| Contact information | This is information relating to your contact details such as email address, addresses, telephone numbers |
5 years |
3.1. We are only able to use your personal information for certain legal reasons set out in data protection law. There are legal reasons
under data protection law other than those listed below; but, in most cases, we will use your personal information for the following legal
reasons:
a. Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;
b. Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate
interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests;
c. Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we
are bound; and
d. Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific
reasons.
3.2. So that we are able to provide you with services, we will need your personal information. If you do not provide us with the required
personal information, we may be prevented from supplying the services to you.
3.3. It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as
soon as possible to let us know. If you do not do this, then we may be prevented from supplying the services to you.
3.4. Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right
under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the
details set out at the beginning of this notice. If we receive a request from you withdrawing your consent to a specific purpose, we will
stop processing your personal information for that purpose, unless we have another legal reason for processing your personal
information – in which case, we will confirm that reason to you.
3.5. Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes.
In addition, sometimes we may use some of your personal information together with other people’s personal information to give us
statistical information for our own purposes. Because this is grouped together with other personal information and you are not
identifiable from that combined data we are able to use this.
3.6. Under data protection laws, we can only use your personal information for the purposes we have told you about, unless we consider
that the new purpose is compatible with the purpose(s) we told you about. If we want to use your personal information for a different
purpose that we do not think is compatible with the purpose(s) we told you about, then we will contact you to explain this and what
legal reason is in place to allow us to do this.
4.1. We usually collect Contact Information directly from you when you fill out a form. This includes the personal information that you
provide to us when you subscribe to our mailing list.
5.1. We may need to share your personal information with other organisations or people. These organisations include:
a. Third parties who are not part of our group. These may include:
i. Suppliers: such as IT support services, payment providers, administration providers, marketing agencies, who are based in the United
Kingdom;
b. any organisations that propose to purchase our business and assets, in which case we may disclose your personal information to the
potential purchaser.
5.2. Depending on the circumstances, the organisations or people who we share your personal information with will be acting as either
Data Processors or Data Controllers. Where we share your personal information with a Data Processor, we will ensure that we have in
place contracts that set out the responsibilities and obligations of us and them, including in respect of security of personal information.
6.1. We do not transfer your personal information outside of the EEA.
7.1. We will only hold your personal data for as long as is necessary. How long is necessary will depend upon the purposes for which we
collected the personal information (see section 4 above) and whether we are under any legal obligation to keep the personal
information (such as in relation to accounting or auditing records or for tax reasons).
8.1. Under data protection laws, you have certain rights in relation to your personal information, as follows:
a. Right to request access: (this is often called ‘subject access’). This is the right to obtain from us a copy of the personal information
that we hold about you. We must also provide you with certain other information in response to these requests to help you understand
how your personal information is being used.
b. Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is
completed.
c. Right to erasure: (this is often called the ‘right to be forgotten’).This right only applies in certain circumstances. Where it does apply,
you have the right to request us to erase all of your personal information.
d. Right to restrict processing: this right only applies in certain circumstances. Where it does apply, you have the right to request us to
restrict the processing of your personal information.
e. Right to data portability: this right allows you to request us to transfer your personal information to someone else.
f. Right to object: you have the right to object to us processing your personal information for direct marketing purposes. You also have
the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see
section 4 above) and there is something about your particular situation that means that you want to object to us processing your
personal information. In certain circumstances, you have the right to object to processing where such processing consists of profiling
(including profiling for direct marketing).
8.2. In addition to the rights set out in section 8.1, where we rely on consent as the legal reason for using your personal information, you
have the right to withdraw your consent. Further details about this are set out in section 4.5.
8.3. If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at
the beginning of this notice. If you do make a request, then please note:
a. we may need certain information from you so that we can verify your identity;
b. we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and
c. if your request is unfounded or excessive, then we may refuse to deal with your request.
9.1. You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another
legal reason by which we can contact you for marketing purposes.
9.2. However, we will give you the opportunity to manage how or if we market to you. In any email that we send to you, we provide a link to
either unsubscribe or opt out, or to change your marketing preferences. To change your marketing preferences, and/or to request that
we stop processing your personal information for marketing purposes, you can always contact us on the details set out at the
beginning of this notice.
9.3. If you do request that we stop marketing to you, this will not prevent us from sending communications to you that are not to do with
marketing (for example in relation to services that you have purchased from us).
9.4. We do not pass your personal information on to any third parties for marketing purposes.
10.1. If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK
supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). Please do contact us in the first
instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we
have the opportunity to discuss this with you and to take steps to resolve the position. You can contact us using the details set out at
the beginning of this privacy notice.